Reports are digital products created and delivered instantly on screen and as a PDF.
- Report delivered: once a report has been shown, it cannot be cancelled or refunded, because it is used at once. Please check your details before paying.
- Paid but report not delivered: if money was deducted but the report did not open, first use "Open your report again" on the home page with your order ID and mobile number. If it still does not open, write to support@kagazsetu.com within 7 days with the order ID. We will either deliver the report or refund the full amount.
- Double payment: if you were charged twice for the same order, the extra amount is refunded in full.
- Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days.
Contact: support@kagazsetu.com · +91 91639 32222